In Unread Alerts, I suggest that anybody with a cell phone ought to know the contact points for their local news organizations. Finding the contact information is a different maze on each site. Given that many websites have adopted the familiar orange RSS icon, why isn't there a consistent and recognizable icon for reaching the contact page?
When news breaks, it's probably easiest to look in the phonebook. In fact, of the 5 television stations, I could find the phone number for only one of them on their websites-- for WHDH's tips hotline. Only WHDH has made an effort to brand their tips submission.
Here's what I found for Boston's 4 daily newspapers (including the 2 free dailies), 5 television stations, and 2 radio news stations. I looked for the "tips" number or the local news bureau:
| Web | Phone | Text Message | ||
| Boston Globe (Boston.com) | 617-929-3100 | localnews@globe.com | ||
| Boston Herald | form | 617-619-6789 | ||
| Boston Metro | 617-210-7905 | |||
| BostonNOW | 617-482-3669 | tips@bostonnow.com | ||
| NECN - New England Cable News | 617-630-5000 | |||
| WBZ - CBS affiliate | 617-783-4444 | |||
| WHDH - NBC affiliate | Send it to 7 | 800-280-TIPS | newstips@whdh.com MYNEWS@WHDH.com |
|
| WCVB - ABC affiliate | form | 781-449-0400 | ||
| WFXT - FOX affiliate | form | 781-467-2525 | ||
| WBZ NewsRadio | 617-787-7000 | wbzradionews@wbz1030.com | ||
| WBUR - NPR affiliate | form | 617-353-0770 |
The web form may seem cumbersome, but it can support anonymous tips; it may also be less susceptible to spam. A text message to an email address generally includes the sender's phone number, so it would be authenticated to some degree.
I'll update this page to keep it current if I get more information. I think there's a larger issue about whether news bureaus should be easier to contact, and whether they should register short code addresses. None of them have a specific text message address (aka "short code") which are administered in the U.S. by the Common Short Codes Administration. It's $500-$1000 a month for a 5- or 6- digit code. Of the 129 registered services listed as "Info Alerts," a handful are owned TV and radio stations, and none explain that they can be used for passing along news tips. Most of the advertised upload/inbound capabilities of the short codes are for responding to trivia contests on music stations.
Is registering a short code entirely necessary, would it allow news to be reported that wouldn't otherwise be? Would it just encourage more spam to a news bureau? I don't know, I just suppose that it will be another branding extension-- which may prove extremely useful when the Big Story hits.


Recent comments
1 day 9 hours ago
2 days 10 hours ago
2 days 13 hours ago
3 days 7 hours ago
1 week 5 hours ago
1 week 9 hours ago
1 week 11 hours ago
1 week 1 day ago
1 week 2 days ago
1 week 2 days ago